DELIVERY & SHIPPING

  • All orders need to be placed by Tuesday 22:00 for delivery on the coming Friday. 

  • All deliveries are subject to a minimum spend of £30.
  • Delivery outside the Lake District National park are subject to a £9.99 delivery charge.

  • All deliveries outside the Lake District National park will be dispatched with next day delivery on Thursdays for arrival Between 9am and 5pm on Friday.

  • Collection is available from Neaum, Tweedies Bar & Lodge, Grasmere, Cumbria, LA22 9SW. Following the placement of your order, we will contact you to organise a suitable time slot for collection, to ensure that we are adhering to the government’s social distancing measures.

  • Follow the instructions on the recipe card to achieve the best finished result.

  • Ensure to follow any Food Safety & Health and Safety instructions provided.

  • If you have a food allergy or intolerance, please make us aware when placing your order.

  • Deliveries outside of a 10 mile radius of Neaum, Tweedies Bar & Lodge, Grasmere, Cumbria LA22 9SW are sent with DHL. We will not be liable for any issues with deliveries from this courier. 

  • All our deliveries will be delivered chilled and packaged using Woolcool materials. Woolcool has been independently proven to keep food contents below  5°c for at least 24 hours and longer.